Business Operations
Better systems. Clearer responsibilities. Less friction in the day-to-day.
Consulting with Wine helps organizations improve the processes behind how work gets done—from approvals and responsibilities to workflows, documentation, internal controls, and management systems.
Whether the problem is inefficiency, unclear ownership, inconsistent processes, or growth that has outpaced the systems behind it, the focus is on building practical operational structure that works in the real world.
Workflow & Process Improvement
Review how work moves through the organization, identify bottlenecks or unnecessary steps, and build more efficient workflows.
Approval Systems & Internal Controls
Strengthen approval processes, segregation of duties, documentation, and operational controls to reduce errors and improve accountability.
What We Can Help With
Strong operations depend on clear responsibilities, repeatable processes, useful documentation, and systems that make it easier for people to do their jobs consistently.
Roles, Responsibilities & Accountability
Clarify ownership, reporting relationships, approval authority, and who is responsible for key tasks and decisions.
Management Systems & Reporting
Build recurring management processes, reporting structures, meeting rhythms, and tools that give leadership better visibility into operations.
SOPs & Process Documentation
Create practical standard operating procedures, checklists, guides, and internal documentation that employees can actually use.
Operational Problem Solving
Step into specific operational issues, identify the root cause, and help redesign the process or system behind the problem.
Business Operations Health Check
Not sure where operational problems are coming from—or what should be fixed first?
The Business Operations Health Check provides a focused review of the systems, workflows, responsibilities, and management processes behind how your organization operates day to day.
We review areas such as:
core workflows and recurring processes
roles and responsibilities
approval structures
internal controls
SOPs and process documentation
management reporting
communication and handoffs
recurring bottlenecks
accountability gaps
systems that may no longer fit the organization
Starting at $1,500
What You Receive
Executive Summary
A clear overview of the organization’s current operating structure.
Operations Scorecard
A structured assessment of key workflows, controls, responsibilities, and management systems.
Prioritized Findings
Issues organized by what needs attention first.
Process & System Recommendations
Practical recommendations for improving efficiency, consistency, accountability, and visibility.
30/60/90-Day Action Plan
A realistic roadmap for addressing the highest-priority operational issues.
Final Findings Meeting
A review of the findings, recommendations, and next steps.
Typical delivery: 7–10 business days after requested information is received.
Ongoing Business Operations Support
Hands-on operational support for organizations that need stronger systems without adding another full-time leader.
Consulting with Wine can provide ongoing support to improve workflows, management systems, responsibilities, documentation, and the processes behind day-to-day operations.
The engagement can supplement existing leadership, help stabilize a growing organization, or provide structure while new systems and processes are being built.
Ongoing Support May Include
workflow and process improvement
SOP development and maintenance
role and responsibility clarification
approval processes
internal controls
management reporting
recurring operational reviews
meeting and accountability systems
process documentation
implementation support
cross-department coordination
special operational projects
Monthly engagements are scoped based on organizational size, complexity, existing resources, and the level of involvement required.
Focused Operations Projects
Not every operational need requires ongoing support. Consulting with Wine can also step in for focused projects when a specific process, system, workflow, or organizational issue needs to be addressed.
SOP & Process Documentation
Create practical SOPs, checklists, workflow guides, and internal documentation that give employees clearer direction and make recurring processes easier to manage.
Workflow & Process Redesign
Review an existing process, identify bottlenecks or breakdowns, and redesign the workflow to improve efficiency, accountability, and consistency.
Roles, Responsibilities & Approval Structure
Clarify who owns key responsibilities, who approves decisions, how work moves between departments, and where accountability should sit.
Management Systems & Operational Buildout
Build or improve recurring management processes, reporting structures, meeting rhythms, accountability tools, and the operational systems leadership uses to run the organization.
Projects are scoped and priced based on complexity, number of processes involved, documentation needs, and the level of implementation support required.